If you are unsatisfied with your order for any reason within the 67 days of receiving it, you can easily initiate a return by sending it back to the address provided below. Once we receive your returned order and approve your request, the refund process will commence.

To request a refund, please ensure that you submit your refund request within 67 days of receiving your shipment. When completing your refund request, please verify the mailing date on the box.

The vendor will cover the fees associated with your return, and Genf20.plus holds no responsibility for the shipment or refund procedure.

Please send an e-mail to the address below to request a refund:

support@genf20.plus

Please send your products back to:

100 Fidelitone Way, Elizabethton, TN, 37643, USA

Please note that the retailer may not cover the cost of the return.

To qualify for a refund, please follow the instructions outlined below:

Step 1: Complete the included returns and refunds paperwork that was provided in the package.
Step 2: Ship your products to the designated location mentioned above.
Step 3: We appreciate your patience as we process your request and handle your order. You will receive an email containing information about the refund procedure. Once your request is approved, you will receive the refund accordingly.